Contact

Thank You for Choosing Filliwell. Rooted in our core value, “Only the Exceptional,” we are committed to delivering a superior experience not just in product quality but in our dedicated customer service.

Please submit your inquiries using the form below, and our Customer Service Team will respond promptly within 3–5 business days.

Guidelines for a Swift and Analytical Response

To ensure you receive the fastest and most accurate resolution, please refer to the following when submitting your query.

• Inquiries Regarding Orders (Shipping, Refunds, Cancellations):
  • Mandatory: Please include your Order Number for all order-related inquiries.
  • For inquiries on shipping addresses or personal customs clearance, providing the Recipient’s Full Name (as per ID) will expedite the process.
• Product/Ingredient Inquiries:
  • Please state the exact Product Name you are inquiring about.
  • The more specific your question is—such as about Allergenic Ingredients or Recommended Usage—the clearer our response will be.
• Inquiries for Partnership and Other Matters:
  • Kindly specify the purpose of your inquiry (e.g., [Partnership], [B2B], [General]) in the subject line for faster routing to the correct team.

[Important Note]: Filliwell does not provide personalized health advice or medical recommendations. For questions regarding specific health conditions or interactions with medications, please consult a qualified healthcare professional (Physician or Pharmacist).