Hello, this is Filliwell.
Due to a strike by the Canadian Union of Postal Workers (CUPW), all shipments to Canada have been suspended. If you are expecting delivery to Canada, please review the information below carefully.
Shipping Suspension Details
- Suspension Start Date: Wednesday, September 25, 2025
- Reason: Nationwide strike by the Canadian Union of Postal Workers (CUPW)
- Affected Services: All shipping services to Canada
- Expected Resumption: To be determined upon strike resolution
Filliwell ships to Canada via EMS, and all EMS shipments to Canada are currently suspended. Normal shipping service will resume as soon as the strike ends, and we will promptly notify you of any developments.
Important Notes for Orders
Until further notice, all order shipments to Canada are unavailable. Orders already placed will be held until the strike ends. If you would like to cancel your order, please contact us using the information below.
Shipments to all other destinations are operating normally.
Shipping Inquiries
For order cancellations, shipping status updates, or any other questions, please feel free to contact us.
- Email: shopify@filliwell.com
- Response Time: Within 3–5 business days
We sincerely apologize for the inconvenience caused by circumstances beyond our control. We are continuously monitoring the strike situation and will notify you immediately when shipping service resumes.
Thank you.
The Filliwell Team